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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexandre Castanheira

July 14, 2025

5  out of  5
rating by Alexandre Castanheira
"Janice was amazing. She was super proactive and helped us close out our insurance on time for our new house. She was good at explaining the right options and making sure we had a good understanding of what we were signing up for. I would highly recommend"
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Gary Li

July 14, 2025

5  out of  5
rating by Gary Li
"State Farm offers home and auto insurance with competitive premiums, especially valuable as insurance rates continue to rise rapidly. Lola is exceptionally professional and an outstanding communicator. She provided quotes, answered all my questions, and handled the entire insurance switch with efficiency, professionalism, and courtesy. I was truly impressed last week when she processed my case. In fact, I would rank her as the best insurance agent I've encountered in over 20 years. Reaching out to her is absolutely worth it—you won’t be disappointed."
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Melinda Ko

July 11, 2025

5  out of  5
rating by Melinda Ko
"The customer service provided by Lola Rybalchenko has been amazing! I highly recommend her as a representative of this State Farm agency."
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jamie furrier

July 10, 2025

5  out of  5
rating by jamie furrier
"Absolutely wonderful experience, she understood my needs and handled everything professionally and quickly, perfect bedside manners , highly recommend, she went above and beyond 😍"
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DAVID MEDCALF

July 6, 2025

5  out of  5
rating by DAVID MEDCALF
"Thanks for helping me on my insurance"
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Jan B

July 2, 2025

5  out of  5
rating by Jan B
"We've been with Aaron's agency for many years, for multiple policies and in multiple locations, and have always received great customer service whenever we had a question or need. I recently reviewed and uplifted my car insurance and, working with agent Janice Neeson, received a value-laden quote for our homeowner's insurance. Janice is very professional, thorough, and so pleasant to work with! She's a great communicator, too. Thank you so much, Janice, and congrats on hiring Janice, Aaron!"
We responded:
"Thank you Jan so much for your generous feedback. We really appreciate you and your loyalty. We are here to help. Aaron"
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Richard Phillips

June 30, 2025

5  out of  5
rating by Richard Phillips
"Agent Janice Neeson was very professional and thorough in providing me with a quote for homeowner and auto insurance. She did a very good job in explaining to me the options and coverage details during our time on the telephone today. Based on my good experience, I would recommend her to anyone shopping for insurance coverage."
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Suna Kim

June 24, 2025

5  out of  5
rating by Suna Kim
"I have enjoyed my experience with this State Farm office. My calls and emails are responded to quickly and my questions answered thoroughly. I have also enjoyed working with Julia, she has been very helpful and patient with all of my questions!"
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Talat Munir

June 20, 2025

5  out of  5
rating by Talat Munir
"Lola was very professional and helpful, I recommend everyone to reach out to her if you need any help in regards to your insurance policies. She deserves 5 stars reviews all the time"
We responded:
"Talat, thank you so much for your kind words. Lola is truly fantastic. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your Auto, Home and Life insurance needs, just let us know! Aaron and Team. "
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Lavya Bhandari

June 15, 2025

5  out of  5
rating by Lavya Bhandari
"Thanks to Janice."
We responded:
"Lavya, we sincerely appreciate your vote of confidence in Janice—she is truly amazing! Your feedback means so much to us, and we’re grateful for the opportunity to serve you. If there’s anything else we can do to assist with your Auto, Home, or Life insurance needs, please feel free to reach out anytime. Best regards, Aaron and the Team. "
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Alexis Nieves

June 10, 2025

5  out of  5
rating by Alexis Nieves
"I highly recommend Lola as an insurance agent. They are knowledgeable, reliable, and genuinely care about their clients. She took the time to explain all my options clearly and made sure I got the best coverage for my needs. The process was smooth, and I felt supported every step of the way."
We responded:
"Alexis, thank you for recognizing Lola's incredible work—she’s truly one of a kind! Your support and feedback mean the world to us, and we’re so glad to have you as a valued customer. If there’s ever anything we can help you with regarding your Auto, Home, or Life insurance, don’t hesitate to get in touch. All the best, Aaron and the Team. "
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David L

May 24, 2025

5  out of  5
rating by David L
"Julia and Lola are very professional. We are satisfied with their service."
We responded:
"David, thank you so much for your kind words. We are eagerly looking forward to our long-standing relationship. With Gratitude, Aaron and Team. "
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Hayley Jordin

April 30, 2025

5  out of  5
rating by Hayley Jordin
"I recently moved states and with that comes all the responsibility of switching over insurance which Lola at State Farm has been very helpful with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Thomas Emmo

April 30, 2025

5  out of  5
rating by Thomas Emmo
"Aaron’s team is great and Lola is always super helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Arturo Labaz

April 30, 2025

5  out of  5
rating by Arturo Labaz
"I have contacted this insurance company many times. I like that they always answer phone calls. I especially want to highlight agent LOLA, she is the best, always ready to help and advise in the best way."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shrisha Kumar

April 19, 2025

5  out of  5
rating by Shrisha Kumar
"Had a great experience buying homeowners+ auto bundle from Lola on Aaron's team. They had very competitive prices and great service too."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Phillip Haas

February 17, 2025

5  out of  5
rating by Phillip Haas
"During the past two weeks we have shopped for homeowners, auto, and umbrella liability insurance and received and examined quotes from five companies. We selected State Farm Insurance because they listened to what we wanted, were responsive to our many questions, offered the best coverage for the least cost, and have a great team at the Aaron Hakobian Agency in Issaquah where we live. We worked with Lola Rybalchenko and were pleased with her five-star knowledge, skills, and patience in working with us as a prospective and now a happy client."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amani Gomez

January 30, 2025

5  out of  5
rating by Amani Gomez
"I needed help with my claim and Julia was amazing. She always goes above and beyond to make sure that we have everything we need and that we understand next steps clearly. Every time we need help, she provides five star customer service. Thank you, Julia!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Abhijit Kundu

January 20, 2025

5  out of  5
rating by Abhijit Kundu
"It was a great experience working with Lola, being able to compare and contrast the various coverages, its benefits and pricing. I moved from AllState and was able to save a bunch on my insurance.😂"
We responded:
"thank you so much for your trust and business!!! If you ever have any questions or need assistance, we’re here to help!"
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Dipen Patel

January 17, 2025

5  out of  5
rating by Dipen Patel
"I worked with Lola from this office, and she was incredibly patient and super supportive with me. I had so many questions and issues in transferring my policies over to State Farm and Lola was on top of them all. I would recommend working with Lola, she was wonderful!"
We responded:
"Thank you so much Mr. Patel for your kind words!!! With Gratitude, Aaron, Lola and Team! "
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Vamsi Korlepara

September 20, 2024

5  out of  5
rating by Vamsi Korlepara
"Lynn is wonderful to work with. She went above and beyond to provide me with some key support. Thank you."
We responded:
"thank you so much for your kind words, Vamsi!!! We really appreciate your trust and business. As a local Agency we will always do what we can to help. With Gratitude, Aaron and Lynn "
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Olha Malovana

August 26, 2024

5  out of  5
rating by Olha Malovana
"I am a new client of the company. So far I'm happy with the price, I'll write a longer review later with a new experience. Special thanks to my agent Vitaliy Gorodnitskiy for his patience and customer orientation"
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Tatiana Bessarab

June 24, 2024

5  out of  5
rating by Tatiana Bessarab
"Thank you very much to Vitalik for his help in resolving the issue."
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Andriy Matsyuk

June 21, 2024

5  out of  5
rating by Andriy Matsyuk
"Vitaliy he is a great guy ! I like the way he builds relationships with customer! Responsible and flexible! 100% recommended!"
Profile photo of Susanne Chan

Susanne Chan

May 9, 2024

5  out of  5
rating by Susanne Chan
"Tonya was excellent in helping me understand my Auto and Homeowner's insurance. She spent 1.5 hours carefully walking me though each individual coverage on my two policies. She provided great coverage recommendations based on my living situation and also helped me consider additional coverages I might want in the future. Her explanations were very clear and concise, and I left with a much better understanding of my insurance. Thank you Tonya, for your patience and clear communication! I highly recommend this office, and specifically Tonya, for excellent service and understanding of your insurance needs."
We responded:
"thank you so much, Susanne!!! We really appreciate your kind words. Please don’t hesitate to reach out to us if you have any questions. Aaron and Team. "